Ensuring Successful Digital Transformation with Service Design: Lessons from Telstra

Ahead of Service Design 2018, we chatted to Jemma Vandali, acting GM of Telstra’s Service Creation and Design Practice about:

How Telstra's usage of service design gained buy-in from internal and external stakeholders for their digital transformation
Measuring the success that service design methods have provided
The overall benefits of putting service design into practice

Please note: That all fields marked with an asterisk (*) are required.

First Name *

Last Name *

Job Title *

Company Name *

Email Address *

Telephone *

Mobile Telephone

Country *

Where did you hear about us?

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.